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Welcome to the UK gas and
electricity price comparison and switching service
featuring The Energy Helpline,
which offers
an independent and free Energy Switching Service.
Gas and electricity prices and plans vary quite significantly between the UK's energy suppliers and when searching to find the cheapest gas and electricity price plan for your home
who else better to trust than the Energy Helpline, which offers an independent energy price comparison service
that is transparent and above all totally impartial view.
The Energy Helpline have switching contracts in place with all the major UK energy suppliers enabling you to switch to the cheapest gas and electricity supplier, both quickly and smoothly. What's more the
Energy Helpline compare tariffs from all suppliers for your area to help you
find the best deal whether you are looking for cash back deals, capped or fixed tariff or to save money and still cut your CO2 footprint by finding the best green tariff.
There is a separate green energy search to compare all green energy tariffs.
Remember, energy suppliers are competing to
offer you the best deal and you could save up to £398 particularly if you have
not switched before.
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The
Energy Helpline is fully accredited to Consumer Focus to compare energy prices
for domestic consumers
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Benefits of Gas and Electricity Deregulation
Since 1998, when the UK Gas and Electricity
industries were deregulated, consumers have been able to buy their gas and
electricity supplies from a number of different suppliers. To
protect consumers OFGEM (The Office of Gas and Electricity Markets), the
industry regulator, promotes competition between those gas and electricity
suppliers while regulating the monopoly companies that run the gas and
electricity networks. Greater choice and
therefore greater competition ensures cheaper gas and electricity prices as
the energy companies cut their costs and introduce innovative new schemes to
attract and retain customers. {While we are not yet in a position to amend
this paragraph it does appear to us that just possibly, gas and electricity
deregulation in the UK, similar to deregulation of the financial markets, is
now having
unexpected consequences.}
Although there are a number of smaller energy
companies, the UK energy industry is currently dominated by the 'big six'
energy providers: British Gas, EDF Energy, E.ON, Npower, Scottish Power and
Scottish and Southern Energy and while they appear to raise their prices in consort, Ofgem's report into the state of the UK energy market, released in October 2008, found that there was no cartel or price-fixing involved between these companies.
A recent survey has
however suggested that eight out of ten people feel they are being ripped off by
their energy supplier. Not perhaps a surprise given the huge price
risess that were announced in 2008 and which resulted in an overall increase
of approximately 42%. What however remains a surprise is
the relatively low numbers that actually switch energy suppliers - only 18% Oct 2008 when
we were seeing sizeable differences in the rate of increase being announced
by the respective energy companies. Is that about to change? Time will tell,
but it does appear that although energy prices have only fallen back by
about 10% since 2008 they may be about to start rising again and that could
be a catalyst for change.
Does switching energy supplier really save you
money and is it easy to do? The simple answer to both questions is yes. Also
in view of the current high cost of gas and electricity, the ever changing
price plans and a significant variation in prices charged by the UK's energy
suppliers, it makes sense to use the free and impartial service offered by
The Energy Helpline if for no other reason than to ensure you are on the
right price plan, with the right energy supplier, and you are receiving
the cheapest gas and electricity that is available in your area. We actually
recommend that you compare gas and electricity prices annually using
the Energy Helpline service. After all it is quick
and easy and
all you need to use this free and unbiased service is about 5
minutes of your time plus a copy of a recent gas and electricity bill
from your current supplier (for Current Supplier name, Current Tariff name,
Current Spend and your gas and / or electricity meter numbers, known as MPRN
and MPAN numbers). You will also need your bank details if you want to pay
by Direct debit - recommended (or credit card details for continuous
authority).
If you decide to switch energy suppliers your
new supplier will organise the entire transfer process. You do not need to
contact your old supplier, there will be no interruption to your gas or
electricity supplies and no change to any meters, wires or pipes. The only
thing you will notice is cheaper gas and electricity prices.
What you
will actually save will of course depend on the area you live in,
whether or not you have switched before and of course the level of your
consumption.
Remember the Energy Helpline covers
all UK energy suppliers for your area and their
independent free energy switching
service is totally unbiased.
Thank you for reviewing the energy switching service offered by the Energy Helpline
CheapestGasandElectricity

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Energy and Environmental News 16/07/08 Do you really know what
green energy is?
The answer is probably no and you are not alone. According to Ofgem, the industry regulator, while around 350,000 domestic customers have
already signed up to green energy tariffs, greater transparency is required
with new guidelines to ensure
that
green tariffs do in fact deliver environmental benefits.
Currently ALL electricity and gas customers
contribute 10% of their bills to the cost of reducing carbon emissions and
increasing electricity generation from renewables, and according to Ofgem,
some green tariffs may simply be a re-packaging of these existing customer
subsidies. Ofgem's new guidelines, when implemented, should ensure that so called green tariffs
provide benefits to the environment above and beyond what these current
subsidies deliver.
21/07/08 Following a recent independent
report commissioned by British Gas owner Centrica, which indicates that gas
prices could increase by 70% over the next few years, we have revised our
energy saving tips to help you save
even more money by reducing the amount of energy that is wasted in your
home. According to Jake Ulrich, managing director of Centrica Energy, price
increases of this magnitude will see people change their habits to deal with
higher energy prices and as you will see there are a number of simple
measures that we can all take to reduce our domestic energy bills.
25/07/08 Ofgem in a press release today
provided great news for all vulnerable energy customers including those on
low incomes and who are described as fuel poor customers (those whose energy
bills are greater than a tenths of their income)
- an
energy supplier's social tariff must be as good as they offer to other
customers within the area.
This will ensure that the vulnerable get the energy supplier's cheapest gas
and electricity deals and that includes online energy deals. Previously
social tariffs were required to be as good as the energy supplier's direct
debit tariff, which may not have been the cheapest tariff offered by that
supplier. All the major energy suppliers offer a social tariff
to eligible customers, each with a variety of benefits, which can include a
price freeze, a credit on a bill, or a discount, and if you fall into this
category you are recommended to contact your current supplier for details on
how they can help you. Also worth considering if you are over 60, your
household is less than 4 and your house has 3 bedrooms or less, is
E.ON's
StayWarm, which is a fixed price dual tariff for 12 months,
but which also includes other benefits such as free energy efficiency advice
and deals on home insulation.
09/09/08 Rising wholesale costs
have been blamed by all of the UK's big six energy providers for the recent
substantial increases in gas and electricity prices and householders have
been warned not to expect falling energy prices any time soon despite crude
oil prices once again falling towards the crucial $100 per barrel level. The
reason put forward for this is that while gas prices in Europe, where the UK
gets a significant proportion of its requirements, are linked to the price
of oil, there is a time lag between falling oil prices and a drop in gas
prices due to forward supply contracts between energy suppliers and the gas
producers. According to James Allpress, analyst at the energy data company
ICIS Heren, "this winters wholesale UK gas price already has the high oil
price built in, though if oil prices continue to fall, we should see that
reflected in falling gas prices next year.'
10/09/08 Capped or fixed price tariffs for gas and electricity work by
guaranteeing that the price you pay per unit will not rise for a set period,
usually between 12 and 36 months. More expensive at the outset but if you have a fixed gas and electricity
price tariff you will have peace of mind and security in the knowledge that
in today's turbulent energy market you will avoid any potential price increases during the period of your
contract. Gas prices can of course go up or down and should they fall you must also be aware that you will
not see a reduction in the price of your gas and electricity until the
expiry of your fixed price contract. Currently only four of the big six energy providers, British Gas, EDF, E.On and Scottish Power offer capped or fixed priced gas and electricity deals.
11/09/08 Gordon Brown today announced
a £910m package of measures that has been agreed with the big energy
companies aimed at helping people reduce their gas and electricity bills.
The measures include 50% off the cost of
insulation for all households, free cavity wall and loft insulation for
pensioners and households receiving benefits, a freeze on this year's gas
and electricity bills for the poorest families plus action to end financial
discrimination endured by those who use a pre-payment meter.
The package also includes a continuation of grants paid under the Warm Front
programme, which provides free central heating to low income and the poorest
pensioner households, while cold weather payments are also to go up from
£8.50 a week to £25 a week for pensioners, disabled people, and unemployed
families with children under five.
3/10/08 On 1st October
energywatch merged with Postwatch and the Welsh, Scottish and National
Consumer Councils to form Consumer Focus, the new champion for consumers'
interests in England, Scotland, Wales and, for post, Northern Ireland.
6/10/08 Energy regulator Ofgem today published their
eagerly-awaited report on the state of the UK energy market.
While the report states that the market is working well it also identified
the following areas of concerns:
1) Although a significant number of
consumers are now switching energy suppliers (18%) some need more help to
allow them to compare costs. Ofgem is also concerned about the temporary
nature of some offers listed on certain price comparison websites to the
extent that the report referred to up to a third of people switching
suppliers not seeing a fall in their energy bills following a switch of
supplier.
2) Consumers with no access to the gas
supply cannot get the better electricity deals with these households
typically paying an extra £55 per year for their electricity. Rural areas
are disproportionally affected by this with these consumers subject to a
double whammy as they are also likely to be incurring higher heating costs
if for example they use fuels such as oil.
3) The difference in the price charged
for consumers paying in different ways does not reflect the difference in
costs with those on pre-payment meters on average paying £118 more than a
consumer paying by direct debit, while the cost to service a pre-payment
meter averages out at £85. Even consumers paying by cash or cheque pay £80
more than consumers paying by direct debit.
Ofgem's report is not legally binding
on the energy suppliers but if they do not take action to address the issues
highlighted it is thought that Ofgem may refer the situation to the
Competition Commission. 8/10/08
British Waterways have today announced plans to generate electricity from wind turbines and hydro schemes alongside
canals and rivers across the
country with a target of building 50 wind turbines and an unspecified number
of small-scale hydro schemes on land it owns over a five year period with
the capacity to generate enough electricity to power 45,000 homes. The
location of the wind turbines has still to be decided.
18/10/08 Energy minister Mike O'Brien has given a
clear signal to the energy companies that following the recent substantial
fall in oil prices the government is keen to see the energy companies pass
on to consumers a related fall in wholesale gas prices, which of course also
impacts on electricity prices as so much of the UK's electricity comes from
gas-fired power stations. The energy companies have yet to respond and while
we believe our comments on the 9th and 10th September continue to be very
relevant it will be very interesting to learn what does eventually happen
given the wide variance on the reliance the individual energy companies have
on gas to generate electricity.
1/11/08 Last week the electricity company
Electricity 4 Business (E4B) went into administration, leaving approx 40,000
small businesses with British Gas as a supplier of last resort, which could
mean that they are now being supplied on a rate that is higher than
originally contracted with E4B. If you were an E4B customer it could be
worth checking what you are now being charged by British Gas against your
original contract price with E4B and also if you could save money by
changing to another supplier such as npower Business,
who only yesterday announced a reduction of approximately 11% in the price
of their business electricity, and 5% for their business gas. (the Switch
with Which? energy price comparison service is totally focused on finding
the cheapest domestic gas and electricity prices.)
5/11/08
OECD
statistics publicised today show that gas and electricity bills in the UK
rose by 29.7% over the past year compared with 15% in the EU. Government
watchdog Consumer Focus said UK customers were being hit "faster and harder"
than those in Europe. Consumer Focus chief executive Ed Mayo said "The UK
has a relatively free market, but the freedom to cut prices in the early
years now seems to be the freedom to raise prices with impunity". Mayo also
stated "the UK should learn from other countries which may be doing more to
keep their prices down." Our first thought is that we may just be seeing the
first signs that gas and electricity deregulation, possibly like
deregulation of the financial markets, is having unexpected consequences.
The continuing high price of domestic gas and electricity from ALL the
energy suppliers after a 50% drop in oil prices could be another sign that
all is not well in the UK's deregulated energy market. That said a spokesman
for the Energy Retail Association said: "What the OECD's figures fail to
demonstrate is that British customers have enjoyed historically very low
prices compared to Europe and indeed the rest of the world", which clearly
is a reference to the huge benefit consumers have enjoyed from North Sea
natural gas. The Energy Retail
Association go on to say that "We are no longer an energy island. With
increased demand from growing economies such as India and China, the prices
we now pay for our energy are more vulnerable to fluctuations across the
world."
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Recent Gas and Electricity Price Rises
(main announcements) 25/07/08 EDF today announced that with immediate effect
it is increasing its electricity prices by 17% and its gas prices by 22%.
EDF is the first of the "big six" energy providers to increase gas and
electricity prices in this years second round of energy price increases and
we expect the others to follow shortly.
30/07/08 British Gas, the UK's biggest domestic energy supplier
with 15.9 million customers, today announced that with immediate effect it is
hiking gas prices by an astonishing 35% and electricity prices by 9%. Average dual fuel prices
will jump by 25%. The company blamed the move on soaring wholesale energy
prices.
21/08/08 Energy firm E.On today announced it is to
raise gas prices by 26% and electricity prices by 16% wef 22 August, blaming its
second rise this year on an increase in wholesale costs, which it said had risen
by more than 51% since February. E.On have indicated that dual-fuel customers would see an
average annual increase in their bill of £227. The average annual bill for an E.On customer taking both gas and electricity and paying monthly by direct debit
would now be £1,194 (£967) following the latest rise, while the average gas and
electricity bills for those paying in other ways would be £1,259, the company
said.
21/08/08 Scottish and Southern almost
immediately after E.On's price hike, announced an increase of 29.2%
in gas bills and up to 19.2% for electricity. Both are effective from 25 August.
Scottish and Southern have said direct debit customers would on average see
their annual dual fuel bill rise from $945 to £1,196 while those paying by
quarterly demand, or by cash, would see their average annual bill increase from
£1,006 to £1,259.
29/08/08 Against a background of falling wholesale
energy costs Npower today announced that with immediate effect it will increase
gas prices by 26% and electricity prices by 14%.
29/08/08 Scottish Power, the last major energy
provider to fall into line, today announced that from 1 September there will be
an increase in their gas and electricity prices of 34% and 9%. Willie
MacDiarmid, Scottish Power's director of energy retail, said: 'The continuing
volatility in the global market for gas is directly contributing to increasing
UK's domestic energy prices and Scottish Power is not immune to these rises.'
31/10/08 At long last gas and electricity prices are
beginning to fall with today's announcement by npower Business that over the coming
weekend it's business online prices will be revised downward to reflect a drop
of approximately 11% in business prices for electricity and 5% for gas, which
takes effect from tonight. While this fall in energy costs relates only to the
business segment it will be welcome news for many small businesses in the
current economic climate.
24/11/08
E.ON announce a new savings discount for their EnergyOnline Extra Saver which provides
savings of up to £116* with EnergyOnline Extra Saver! This discount is guaranteed until at least 1st March 2010. * Saving based on a customer currently taking E.ON unrestricted electricity and gas and paying promptly by quarterly cash cheque, switching both fuels to our EnergyOnline Extra Saver v11 product, managing their account online, paying by Fixed Monthly Direct Debit with average annual electricity consumption of 3,300kWh and average annual gas consumption of 20,500kWh. · Saving is averaged nationally and may vary by consumption, area and meter type. EnergyOnline Extra Saver v11 product is not available for customers with prepayment or restricted hours meters. Prices correct as of 24 November 2008. |